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RE: How to close sales documents when the order has been canceled?
Hi,Richard and Frank give you good advice. To expand just a touch, here is what a properly cancelled line item looks like: Be sure all of your line items are cancelled and then run the utility again....
View ArticleRE: HSBC Format and Canadian Payroll
Anyone out there that deals with Canadian Payroll know anything about multiple accounts being selected for a direct deposit process?We are getting a lot of blow back from the client as this is a show...
View ArticleHow to close sales documents when the order has been canceled?
I used "tools/utilities/sales/reconcile-remove sales documents" to close the sales order but this order still shows "Unposted".Please let me know how to remove this order from Sales Order Processing...
View ArticleRE: How to close sales documents when the order has been canceled?
The quantity of this order are two and we shipped one and canceled one.I did run the utility-reconcile/remove but the order is still open!Thanks, Tina
View ArticleRE: Reconciling Based on G/L Accounts
Thanks, Trevor!I went through SmartList and did a search for the debit of that amount and for 2012. That brought up the journal entry that caused the issue.So, we're good!Again, thanks!John
View ArticleReconciling Based on G/L Accounts
Hello:A client says that their historical year 2012 is out of balance by about $1,000.00. Also, about 60% of the accounts in their chart of accounts ends in "A", while the other 40% ends in "C".When...
View ArticleRE: Can a GP Extender field be set as required?
I have added a extender date field to RM Trx windows and set it as a required field with Auto Open on "Save" button to get more attention. I still can x out and save the transaction, what am I missing...
View ArticleCan a GP Extender field be set as required?
Hello, We are curious whether an Extender field can be set as required. We would like to add an externder window to the Customer Maintenance screen and require specific users to enter data.Is this...
View ArticleRE: How do Sales Commissions work?
I am encountering this exact situation for a client. No commmission is paid for an invoice that is written off, any thoughts on how to acheive this in GP? Basically, we would need to verify that the...
View ArticleRE: How do Sales Commissions work?
For many companies I have worked with, we found that a custom report is required for commissions. For situations where they only pay commissions when the invoice is paid and only on actual payments,...
View ArticleRE: preventing users from posting their own Journal Entry
I.B.I.S. has done a customization to support exactly this for a number of clients. Without a customization there is no way to get exactly what you want. I'm not aware of a 3rd party solution that...
View Articlepreventing users from posting their own Journal Entry
I would like my staff to have the ability to enter JE's, the Staff's Senior the ability to post only their staff's JE's and also have the ability to enter JE's and the Manager to have the ability to...
View ArticleRun Application Error "File not found..." Clicking email link in Internet...
The users get the above error with the email address in question as the filename that is not found when clicking the email link on the customer Internet Information card. They can successfully email...
View ArticleBusiness Portal Employee Address Change Approval not Working
The HR Administrator gets an email that she needs to approve an address change for the employee. She approves the change but the process does not complete and she gets another email notifying her to...
View ArticleRE: Business Portal Employee Address Change Approval not Working
Unfortunately, this did not resolve the issue. All other changes can be approved and flow through just fine. We then rejected the request in the hopes that resubmitting would take care of the problem...
View ArticleRE: How do Sales Commissions work?
Catherine,I agree, but there are third party products that do that, Ethotech comes to mind. GP is just not built that way.Kind regards,Leslie
View ArticleABS function in Management Reporter 2012
Hi,I have a question on using the ABS function in Management Reporter.2012. I am using the following formula:IF C=0 THEN 0 ELSE D/ABS(C)Management Reporter doesn't accept this formula, but if remove...
View ArticleRE: ABS function in Management Reporter 2012
Hi,Has anybody else come across through this issue, or has any idea why ABS function gives an error?ThanksAmir
View ArticleRE: HSBC Format and Canadian Payroll
I am not sure if this is what you need but check out this KB. 2026313. This helped us set up an unusual settlement line.
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