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PO showing status of Open in Inquiry, but is fully received and invoiced

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we have an issue where we are trying to inactivate vendors, but we get the "assigned to PO or unposted receipt" error mentioned in KB article: http://support.microsoft.com/kb/2601436. Unfortunately there are no unposted receipts, and the PO is showing as closed in the zoom window for the transaction, and when I try to edit PO status. however, if we find the vendor in Purchasing Documents Inquiry, it shows a status of Open. we have this issue with multiple vendors, apparently.

anyone have a fix?


RE: eConnect General Ledger and Duplicate Key Issues

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Hi Tom,

If you are getting errors after manually entering JEs in GP, you may want to change your Next Journal Entry value under General Ledger Setup (Tools -> Setup -> Financial -> General Ledger).

Try rounding the number up to the next thousand, or increase it to get into a "clean" number series.

I'm wondering if importing JEs and letting eConnect assign the numbers, and the other issues you are having with the JE import errors has resulted in a situation where GP is attempting to issue a JE number that has been used.

eConnect General Ledger and Duplicate Key Issues

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Hello,

Recently at my workplace we implemented eConnect to integrate general ledger batches into GP.  However, in the past week we have had (3) instances of users encountering duplicate key issues when attempting to save their batches in GP.  In one instance, the error message was 'A save operation on table GL_TRX_HDR_WORK has created a duplicate key.'  The accompanying error message said, 'Cannot insert duplicate key row in object dbo.GL10000 with unique index AK2GL10000. The duplicate key value is (84584).  

We are not aware of these errors occurring prior to implementing eConnect.  I have removed the C# code that gets the next journal number from GP, allowing eConnect to automatically handle it.  I am not convinced that eConnect is causing the problem, but it is interesting that these errors have occurred since we put eConnect in place. Does eConnect make this concurrency issue more prone to happen?  Just wondering if anyone has encountered this from an eConnect perspective, and what they did to fix it?

Thanks!

Tom

Adding a new report to home page 'My Reports'

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I am trying to add a report from a series other than 'Sales'.  When I click on add report and then add manually, all that is available is the Sales Series.  I have other series reports already in My Reports, so I know it can be done, I just can't figure out how to get another series to show in the list to choose.  Can anyone help?

Display the Company Name on Purchase Orders from the Site (IV40700)

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My employer is in the process of evolving from a single facility to a multiple facility operation. A new challenge lies in getting the purchase orders to default with the correct address information on creation.

The purchase order generator is not in use and the purchasing team does not have plans to start using it so the mappings that are available in the purchase order generator map sites form are not applicable.

After research I discovered that the purchase order lines can default to the address on the Site when the shipping type of the shipping method is "Delivery". However, we have been running GP since 2004 and we have no vendor classes defined, none of the vendors have shipping methods associated with them, and none of the purchase order headers have been populated with shipping methods either. When this happens GP automatically defers to the default address code of the company and uses that in the absence of everything else. It is good that GP knows how to navigate this issue, but it does not match our usage since the primary company address will remain the same, but the majority of receipts will be processed at the new facility.

I tested the results of declaring a vendor with a default "Delivery" shipping method and it worked pretty well. The purchase order lines adopted the shipping method from the purchase order header and obediently fetched the Site addresses. However, now I have a new problem.

The company name in the Ship-to address is blank when the address is retrieved from the site under Standard-Delivery. This isn't the end of the world, but it causes the printed purchase order to look uneven and is pretty peculiar. An additional aspect of this scenario is that GP DOES NOT USE ADDRESS CODES IN THE SITE DEFINITION. This means that my end users will not be able to take advantage of previously entered company addresses and I suspect that it also has something to do with the disappearance of the company name.

Does anybody have any tips or leads into the cause and solution to getting the ship-to company name to render in the purchase order report when the shipping type is delivery and the address comes from the site?

RE: Out of box Smartlist GP2013

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Yes its listed twice, ASI_favorite_type = 88 and ASI_favorite_type = 237

RE: Unapply Voided Payment in AR

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I'm sorry for the delayed response. Yes this solved the problem.

Thanks Mahmoud

Unapply Voided Payment in AR

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A payment was applied to an invoice then voided, but it remained applied to the invoice.

Is there any way to unapply a voided payment?

PSTL would pop an error saying "voided transactions cannot be unapplied".


Electronic Bank Rec GP2013

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I am setting up an Electronic Bank Rec with a CSV file.  I can match Checks and Deposits, but no other transactions e.g.withdrawls.  Anyone have luck with matching transactions other than Checks and Deposits?

Thanks in advance.

RE: Management Reporter and new client install: No Management Reporter Process Service installed on new TS

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Wish the CPM team would put out just a client install in their documentation to make it easier, but then the documentation on the install is difficult enough to get thru as it is.  Of course, I've been such a fan of MR2012 since it came out.  NOT!!!  We just went to MR2012 CU8 only to find out that you can't just run POSTED ONLY if you have multicurrency, you won't always get the multicurrency valuations.  Does the CPM team know anything about MC and do any QA testing before they put this stuff out there.

RE: “Based on Pay Code” line in Pay Code Setup ….it is greyed out...System wont allow me to enter anything there, is there anything I can do to change that? A setup option maybe?

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The Based on Pay Code field will be enabled if you are choosing anyone of the below Pay Types only.

Overtime, Double Time, Vacation, Sick and Holiday.

Hope this helps!!!

RE: Unable to crate users in business portal

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Hello,

I have been able to overcome the error by adding the name of the server into the url instead of using local host in the url .

But my second issue is still there .

Which is the inability to add users.

Thank you

You will see in this screen shot that I don't have the icon to add users.

Please your usual help will be highly appreciated.

Tank you

RE: Unable to crate users in business portal

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Hello,

I have been able to overcome the error by adding the name of the server into the url instead of using local host in the url .

But my second issue is still there .

Which is the inability to add users.

You will see in this screen shot that I don't have the icon to add users.

Please your usual help will be highly appreciated.

Tank you

RE: Out of box Smartlist GP2013

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I deleted the one with asi_favorite_type = 88 and when I close and open smartlist it still shows two of them

RE: HELP with a setting issue in GP using integration manager

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Do you have multiple Integration Manager databases? I've seen that happen plenty of times where one person thinks they're running the correct IM but in fact they're pointing to the wrong one.


RE: HELP with a setting issue in GP using integration manager

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Here is a link to a forum post, which covers setting in IM, which need to be configured on each machine.   You likely have a slightly different Integration on your machine than the other users do.

community.dynamics.com/.../138236.aspx

RE: GP 2013 You have not marked any batches for posting

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I have a customer who is having the same issue since upgrading to Dynamics GP 2013 a few weeks ago. I haven't had a chance to ensure that there are no invalid batches in their system, but he reports that just clicking Post a second time allows the batches to post which makes me think that it is likely not an issue with invalid batches.

GP 2013 You have not marked any batches for posting

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Here is an oldie but goodie. Client goes to series post in Financial, clicks a few batches and click Post and you get the message "You have not marked any batches for posting". I have checked all the batches and cleared away any blank batch numbers in the GL10000 table and SY00500 table. I just discovered that if I click Post a second time without leaving the screen the batches will post. Has anyone else experienced this?

RE: Analytical Accounting Through EConnect to Management Reporter

RE: Management Reporter and new client install: No Management Reporter Process Service installed on new TS

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Sue - frankly the release of CU7 was less than stellar, impacted multiple customers, on Solomon and Great Plains and was pretty embarrassing.  I hear you, does Microsoft?  Thankfully we were in test environments on both clients, but try and explain how their Financial Reporting tool does not tie to their Financial System...  awkward.  

If you're deploying a new flavor of MR, significant testing is a must.

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